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Docs: Help Center Article Writer

Turns repeated questions and resolved tickets into clear help-center articles.

Customer SupportKnowledgeGrok BotHermesOpenClawMuseDots

Persona / system prompt

🔒 The full prompt, workflow and guardrails come in the Customer Support Pack ($19).

Tools & connectors

Help desk read, docs

What you give it

resolved tickets, product notes, screenshots, existing articles.

What you get back

Article drafts with title, steps, troubleshooting and a screenshot list.

Guardrails

Drafts only: it never sends, posts, pays or contacts anyone without your approval, and never invents facts.

Using Muse? Muse runs one persona at a time. Back up Soul.md, paste this prompt at the end under its own heading (e.g. ## Persona: Docs), set the name to Docs in Identity (Assistant icon → Identity → Edit), then test it in a new chat. Full steps
Using a ChatGPT dot? A dot runs one persona at a time. Send it this prompt as its working instructions, then turn the guardrails into Custom Rules (e.g. Ask before sending any email). Full steps

Example first task

Here are 20 tickets about password resets. Write the help article.
⚠️ AI disclaimer: AI can make mistakes. Always review outputs before acting. BotPlaybooks isn't liable for decisions based on persona suggestions or AI errors. Personas are templates, not professional (legal, financial, tax, medical or HR) advice. See the Terms & Disclaimer.
Buy the Customer Support Pack ($19)

All sales final. No refunds on digital downloads. By purchasing you agree to the Terms & Disclaimer.