Privacy Policy

Effective date: November 9, 2026. Last updated: November 10, 2026.

BotPlaybooks is a brand of Arrington Consulting LLC, a Georgia limited liability company ("BotPlaybooks," "we," "us"). This policy explains what personal information we collect on botplaybooks.com, how we use it, who we share it with, and your choices.

What we collect

• Purchases: your name, email, billing details and what you bought. Payments are handled by Stripe on its own checkout page. We do not see or store your full card number.
• Delivery: after you buy, we email your download to the address you gave at checkout.
• Customer account: if you set up an account, your email, a protected version of your password and the products you own.
• Forms: email signup (free persona and newsletter), votes, the readiness quiz and the contact form collect the details you enter, such as your name, email address, message, quiz answers and the persona you voted for.
• Persona finder: nothing you type or say in the persona finder or the home page search box is sent to us. A search from the home page is held briefly in your browser's session storage to pass it to the finder page. If you use the microphone on the finder or the home page search box, your browser turns your speech into text using its own speech service. Some browsers, such as Google Chrome, send the audio to the browser maker's servers to do this, under that company's privacy policy. We do not receive, record or store the audio.
• Technical data: IP address, browser type and pages requested, which our hosting provider, Cloudflare, processes for delivery and security. Our forms also keep a short, scrambled version of your IP address for up to three days to limit spam, then it is deleted.

Cookies and browser storage

We use no advertising pixels or ad trackers today. If you log in to your account, we set one cookie that keeps you signed in. It lasts up to 30 days, or until you log out. If you answer our cookie notice, your choice is saved in your browser's local storage so we don't ask again. Cloudflare may set security cookies, such as __cf_bm (bot protection, ends after 30 minutes of inactivity) or cf_clearance (only if you are shown a security check). Stripe sets its own cookies on its checkout page for fraud prevention. Other companies do not collect personally identifiable information about your activity over time and across other websites through our pages today. Our pages load scripts only from botplaybooks.com, plus the Cloudflare Web Analytics script described below, and use no outside fonts, frames or tracking pixels. Links to other sites, such as Stripe checkout or our social media pages, take you to those companies' own sites, where their own privacy policies apply.

We use Cloudflare Web Analytics to count page views and measure page speed. Cloudflare says it does not use cookies or other browser storage such as localStorage to collect usage metrics, and that it does not fingerprint individuals through their IP address, browser details, or other data for the purpose of displaying analytics. Cloudflare also says it does not track individual visitors across its customers' sites. A cookieless tool can still send technical information from your browser, so this is not a promise that no personal information is processed or that no privacy laws apply. If we ever add other analytics or advertising tags, they will load only after you agree in our cookie notice, and we will update this policy first.

How we use it

To deliver what you bought or asked for, send the free persona and, if you opted in, our newsletter, answer messages, count and confirm votes, process payments and prevent fraud, run and secure the site, and meet legal duties.

Who we share it with

• Stripe: payments, receipts and fraud prevention.
• Resend: sends our newsletter, signup confirmation, vote confirmation and other site emails, and handles newsletter unsubscribe links. It receives your email address and the content of those emails.
• Cloudflare: website hosting, security, download delivery, storing form, account and order records, and Cloudflare Web Analytics.
• HighLevel (LeadConnector): our customer contact system, where we keep our contact list. It stores the name, email and tags (such as what you signed up for or bought, whether you opted in to or unsubscribed from our newsletter, and for US contacts, country and state) from our email signup, readiness quiz, contact form, confirmed votes and purchases. If you opt in, it also stores your newsletter signup tags and email preferences.

We may also disclose information if required by law. We do not sell your personal information.

Email choices

Marketing emails include our postal address and an unsubscribe link. You may still get emails about a purchase after you unsubscribe. When you sign up for our newsletter, we keep a record of when and how you signed up, including the date you confirmed.

How long we keep it

• Email list (kept in HighLevel): until you unsubscribe or ask us to delete it. After you unsubscribe, or if you ask us to delete your information, we may keep your address only on a do-not-email list so we do not send you marketing email again. We will not use that list to market to you.
• Purchase records: 7 years after the purchase, for tax and accounting.
• Customer account: while your account is open. Sign-in sessions end after 30 days. When you ask us to close your account, we delete it within 30 days, except purchase records we keep for tax and accounting.
• Contact form messages: 2 years after we last reply, unless they relate to a purchase.
• Newsletter signups: If you start a newsletter signup but do not confirm it, we delete it after 48 hours. We keep the record of your confirmed signup for as long as needed to show that you agreed.
• Votes: unconfirmed votes are deleted after 48 hours. Confirmed votes are kept for 12 months.
• Readiness quiz: quiz email follow ups stop after 30 days. Your answers are kept for 12 months.
• Technical logs: kept by Cloudflare under its own retention periods. We keep any logs we hold for no more than 90 days.

Your choices

You can ask us to show, correct or delete the personal information we hold about you, or to stop marketing to you, by emailing [email protected]. We will confirm your request within 10 business days and answer within 45 days. If we need more time, we will tell you why, and we may take up to 45 more days. We may need to confirm your identity first, usually by writing back to the email address on file. We will not treat you differently for using these rights.

California residents

If you live in California, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, may give you the right to know what personal information we collect, use and disclose, to get a copy, to correct it, to delete it, and to opt out of its sale or sharing for cross-context behavioral advertising. We do not sell your personal information or share it for cross-context behavioral advertising. You can make a request by email at the address below, or have an authorized agent make one for you. The categories we collect are listed in "What we collect" above, the sources are you and your browser, and the purposes and the companies we use are listed in "How we use it" and "Who we share it with."

Other states

Residents of some other states may have similar rights under their state's law. You can use the same email to make any request, and we will respond as that law requires. If we deny a request and the law that applies to you gives you a right to appeal, you can reply to appeal. We will answer the appeal within the time that law requires.

Children

The site is not for children under 13, and we do not knowingly collect their information. If you believe a child gave us information, email us and we will delete it.

Changes

We will post updates here with a new date. If a change is significant, we will also say so on the site or by email.

Contact

Arrington Consulting LLC (BotPlaybooks), 343 Northridge Drive, Dallas GA 30132. Email: [email protected]